UK care management software costs between £3 and £25 per user per month, or £200–£500+/month on flat-rate models. Entry-level plans start around £10/user/month. Full platforms with rostering, invoicing, and eLearning range from £12–£20/user/month. Most providers do not publish pricing publicly - Care App is one of the few that does.
Getting a straight pricing answer from a UK care software company is surprisingly difficult. Most platforms do not show prices on their websites. Some, such as Nourish and Access Care Planning, list public-sector prices in government G-Cloud documents instead, and others give a price only after a demo. CareLineLive and Care App are among the few that publish prices on their own websites.
This article gives you the real numbers for the platforms that publish them, explains what affects the final price, and helps you work out what you should reasonably expect to pay.
UK care management software falls into two pricing structures:
You pay a monthly fee per active user, with the per-user rate decreasing at volume thresholds. This scales proportionally with your team - small providers pay less in absolute terms, but the per-user cost is the same or higher than larger organisations. You can calculate your exact monthly cost before signing up.
You pay a fixed monthly fee, sometimes based on care hours delivered rather than users. Birdie, for example, prices from £200/month based on scheduled care hours rather than per user. Flat-rate pricing can favour very large agencies but becomes harder to predict when visit volumes fluctuate.
Care App publishes its full pricing at care-app.uk/packages. All figures are per user per month (GBP), billed monthly with no setup fee and no annual contract. A 30-day free trial is included on every plan, with unlimited users and clients on every plan.
Sector packages are tailored to a specific care setting and include all features for that setting with no add-ons.
| Package | 1–10 users | 11–20 | 21–30 | 31–40 | 41+ |
|---|---|---|---|---|---|
| Supported Living | £12.00 | £10.50 | £7.50 | £4.50 | £3.50 |
| Domiciliary Care | £12.00 | £10.50 | £7.50 | £4.50 | £3.50 |
| Learning Disability | £12.00 | £10.50 | £7.50 | £4.50 | £3.50 |
| Mental Health | £12.00 | £10.50 | £7.50 | £4.50 | £3.50 |
| Residential Care | £14.00 | £11.50 | £8.50 | £5.50 | £4.50 |
| Nursing Home | £14.00 | £11.50 | £8.50 | £5.50 | £4.50 |
| Plan | 1–10 users | 11–20 | 21–30 | 31–40 | 41+ |
|---|---|---|---|---|---|
| Starter | £10.00 | £8.00 | £6.00 | £4.00 | £3.00 |
| Professional | £15.00 | £12.00 | £9.00 | £6.00 | £5.00 |
| Max | £20.00 | £16.00 | £12.00 | £8.00 | £7.00 |
Starter covers day-to-day care (care records, eMAR, rota, clock in/out, staff records) but excludes safeguarding, CQC tools, the family portal, holidays, payroll, reports, multiple branches and invoicing. Professional adds compliance, workforce, pay, reporting and multiple branches, but excludes invoicing, recruitment, the eLearning course builder, reablement, Power BI and the AI Management Suite. Max includes every feature.
Birdie is one of the few other UK care platforms to publish partial pricing information. Based on information from Birdie's public pricing page, Birdie charges from £200/month, with costs based on scheduled care hours rather than user count. Four plan tiers are available (Starter, Core, Advanced, Plus), with features like skills matching and workflow automation available on higher tiers.
Birdie is primarily designed for domiciliary (home care) agencies. For a full comparison with Care App, see Care App vs Birdie.
Note: Birdie's exact per-tier pricing is not fully published. The £200/month figure is the stated starting price from their public pricing page, as of May 2026. Contact Birdie directly for a quote based on your care hours.
Log my Care has a tiered model with three plans:
For a full comparison, see Care App vs Log my Care.
Nourish does not show prices on its website, but its G-Cloud 15 pricing document (January 2026) lists Better Care for care homes at £3.00 per bed per week with a minimum of £1,350 a year, and Better Care at Home at £0.20 per hour of care rostered with a minimum of £160 a month. Incident reporting, CQC tools, family sharing and eLearning are paid add-ons, and its standard terms renew for 12 months at a time.
For a full comparison, see Care App vs Nourish.
The headline per-user price is rarely the whole story. These factors can significantly affect what you end up paying:
Some platforms include eMAR, rostering, and invoicing in every plan. Others - including some tiers of Log my Care - charge separately for these modules. Always confirm in writing which features are included at your chosen tier before signing up.
Many established care platforms charge one-off implementation fees of £500–£2,000 or more. Care App charges no setup fee on any plan.
Annual contracts reduce flexibility. If you sign a 12-month contract and the software doesn't work for your team, you're still paying for it. Care App is month-to-month with 1 month's notice to cancel after the free trial.
Some platforms charge separately for staff training or data migration. Factor this into the first-year cost comparison.
Based on publicly available pricing data and market information, here is a reasonable benchmark for a fully-featured UK care management platform (including eMAR, rostering, and invoicing) in 2026:
| Team size | Reasonable monthly cost | Worth querying if above |
|---|---|---|
| 1–10 users | £100–£250/month | £400/month |
| 11–25 users | £200–£450/month | £700/month |
| 26–50 users | £350–£750/month | £1,200/month |
| 51–100 users | £600–£1,100/month | £2,000/month |
If a provider can't give you a written price that includes eMAR, rostering, and invoicing, that's a signal the full cost will be higher than the headline figure.
Care App costs from £10/user/month on the Starter plan. Sector-specific packages (supported living, domiciliary, learning disability, mental health) start from £12/user/month. Residential care and nursing home packages start from £14/user/month. The Professional plan is £15/user/month and the Max plan is £20/user/month. All prices include volume discounts at higher user counts. There is no setup fee and no annual contract.
Log my Care offers a free Starter tier for providers with fewer than 10 service users, but it excludes eMAR (medication management), rostering, and the family app - features that most active care providers need. Care App offers a full 30-day free trial on all paid plans. Most other UK care platforms do not offer a permanent free tier.
Birdie starts from £200/month, priced based on scheduled care hours rather than per user. This figure is from Birdie's public pricing page as of May 2026. Full pricing varies by plan tier - contact Birdie for a quote based on your agency's care hours.
Nourish does not show prices on its website, but its G-Cloud 15 pricing document (January 2026) lists Better Care at £3.00 per bed per week (minimum £1,350 a year) and Better Care at Home at £0.20 per hour of care rostered (minimum £160 a month), plus paid add-ons. Contact Nourish for a commercial quote.
Log my Care's free Starter tier is the only no-cost option, but it excludes medication management, rostering, and billing. For a paid platform with a full feature set, Care App's sector packages from £12/user/month represent one of the lower publicly-listed prices in the UK market for a platform that includes eMAR, rostering, and invoicing as standard.
From £10/user/month. Every tier clearly listed. 30-day free trial - card required, no charge until month 2.
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