Birdie is a popular home care platform with a well-reviewed carer app. Care App covers home care too, plus care homes and supported living, with per-user prices and a monthly contract.
Care App and Birdie across the features UK care providers ask about most.
| Feature | Care App | Birdie |
|---|---|---|
| Digital care plans | ✓ Included, with an AI quality check | ✓ Included |
| eMAR (electronic MAR charts) | ✓ Included | ✓ Included |
| Daily notes and observations | ✓ Included | ✓ Included |
| Risk assessments | ✓ Included | ✓ Included |
| Staff rota and scheduling | ✓ Included | ✓ Included |
| Timesheets and pay preparation | ✓ Included | ✓ Pay run data; timesheets from the Core plan |
| Invoicing | ✓ Included (not the Mental Health edition) | ✓ Included |
| Split billing (supported living) | ✓ Supported Living edition, Professional and Max | ✓ Multi-payer invoicing (Core plan and above) |
| eLearning and training records | ✓ Training records included; course builder on Max | Free self-guided training; no course builder found |
| Recruitment | ✓ Max plan | ✗ Not listed |
| Family portal | ✓ Included | ✓ Family App |
| Visit verification (GPS / QR) | ✓ Included | ✓ QR codes or geo check-in |
| Carer mobile app | ✓ Installable web app, any phone; works offline, carers stay signed in, see their own hours | ✓ Included |
| Published pricing | ✓ Yes, from £10/user/month | From £200/month; plan prices on request |
| Setup fee | ✓ None | Not published |
| Contract | ✓ Monthly, 30 days' notice, no exit fee; free data export any time | Fixed term, renews automatically; no cancelling mid-term |
| Free trial | ✓ 1 month, self-service | Demo only |
The Care App column describes the care setting editions (from £12/user/month); the Starter plan (£10) covers core care records only. See every plan.
From Birdie's own website and public listings, checked October 2026. "Not listed" means we could not find it on their public pages, not that it does not exist. Features and prices change, so please check with Birdie directly. Spotted something out of date? Email hello@care-app.uk and we will correct it.
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Care App publishes every price. Here is how the two compare from what each company makes public.
The differences that matter most when choosing between Care App and Birdie.
Care App's price depends on how many people use it, from £12 per user per month, published on our website. Birdie's depends on the care hours you schedule, from £200 a month, with plan prices on request.
Birdie's terms say you cannot cancel during a term and that it renews unless you give notice before the end. Care App is monthly, with 1 month's notice after the trial.
Start a free month online with your own team. Birdie offers demos rather than a self-service trial.
Care App has editions for residential and nursing homes, supported living, learning disability and mental health as well as home care. Birdie's plans are built around domiciliary care.
Care App's Max plan includes an eLearning course builder and recruitment. Birdie offers free self-guided training content and focuses on developing the team you have.
With no hours-based minimum, Care App suits a new or small service: one user costs £12 a month on a care setting edition, or £10 on Starter.
Different tools suit different services. An honest view of where each one is strongest.
Send us your client and staff lists as a spreadsheet, or even typed into an email, and we will import them for you. You can also use Data Import in the app yourself. With the free month you can run both systems side by side before you switch.
Birdie's pricing page says it starts from £200 per month excluding VAT, based on the number of hours of care you schedule, with four plans. You contact Birdie for a quote. Care App starts from £12 per user per month for care setting editions; see the packages page.
Birdie's terms say you cannot cancel during a term, that you pay at least the minimum subscription fee each month, and that it renews unless you give written notice at least 30 days before the term ends. Care App is monthly, with 1 month's notice after the free trial.
Birdie's help centre says it can suit different settings, including supported living, though its plans are built around domiciliary care. Care App has a dedicated Supported Living edition with split billing.
Yes. Send us your client and staff lists as a spreadsheet and we will import them for you, or use Data Import in the app. The free month lets you run both side by side before you switch.
Sources (checked October 2026): Birdie pricing · Birdie terms and conditions · Birdie workforce · Birdie help centre. Birdie is a trademark of its owner; this page is Care App's own comparison and is not endorsed by Birdie.
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