Birdie is a well-built domiciliary care platform. Both products cover care plans, eMAR, rostering, and invoicing. The key differences are care setting coverage, pricing model, and split billing for supported living.
Care App vs Birdie across the features that matter most to UK care providers. Based on publicly available information.
| Feature | Care App | Birdie |
|---|---|---|
| Digital care plans | ✓ Included | ✓ Included |
| Digital MAR charts (eMAR) | ✓ Included | ✓ Included |
| QR / GPS visit verification (EVV) | ✓ Included | ✓ Included |
| Staff rota & scheduling | ✓ Included | ✓ Included |
| Timesheets & payroll export | ✓ Included | ✓ Included |
| Invoice generation | ✓ Included | ✓ Included |
| Family portal | ✓ Included | ✓ Included |
| P&L reporting per client | ✓ Included | ✓ Included |
| Risk assessments & care notes | ✓ Included | ✓ Included |
| Split billing (supported living) | ✓ Included | ✗ Not listed |
| Built-in eLearning course builder | ✓ Included | Academy (resource hub) |
| Dedicated recruitment pipeline | ✓ Included | Workforce tools only |
| Supported living / residential / LD | ✓ Multiple settings | Domiciliary focused |
| Pricing model | ✓ From £12/user/month | From £200/month (care-hours model) |
| Free trial | ✓ 1 month free | Demo available |
Based on publicly available information at time of writing. Birdie's feature set varies by plan tier. Verify current details at birdie.care.
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The two platforms use fundamentally different pricing models — per user vs. per care-hour.
Both are capable platforms. Here's where the differences matter most.
Birdie is built for domiciliary (home care) agencies. Care App serves supported living, residential, learning disabilities, mental health, complex care, and domiciliary in dedicated sector packages — all in one product.
For supported living providers splitting costs between local authorities, ICBs, and private top-ups, Care App handles split billing natively and automatically. Birdie does not list split billing as a feature.
Care App charges per user from £12/user/month — transparent regardless of how many visits you deliver. Birdie's pricing is based on scheduled care hours from £200/month, which can scale with visit volume in ways that are harder to predict.
Care App includes a full eLearning module with a built-in course builder, completion tracking, and DBS expiry alerts. Birdie provides Birdie Academy — a curated resource hub — but not a built-in course creation tool.
Care App includes a recruitment module for managing job applications, candidate tracking, and new starter onboarding. Birdie's workforce tools focus on engaging existing staff rather than a dedicated hiring pipeline.
Care App offers a full 1-month free trial — card details required to reserve your plan, with no charge until month 2. You can evaluate the complete product before committing. Birdie offers demo calls rather than a self-service trial.
It depends on your team size and visit volume. Birdie prices from £200/month based on scheduled care hours. Care App charges per user from £12/user/month. For agencies with fewer carers, the per-user model is often more cost-effective. For high-volume domiciliary agencies, compare both models against your specific numbers.
Yes — Care App has a dedicated domiciliary care package covering EVV check-ins, eMAR, rota building, carer app, and home care invoicing. It covers the same ground as Birdie for home care, with additional features for agencies that also run other service types.
Yes. Care App's onboarding team can assist with data migration for client records, care plans, and staff profiles. Contact us to discuss your specific migration needs before starting your trial.
The main differences are: native split billing for supported living, multi-care-setting support, a built-in eLearning course builder with DBS tracking, a dedicated recruitment pipeline, and a per-user pricing model from £12/user/month. Birdie's core operational features — care plans, eMAR, rostering, invoicing — are comparable.
No setup fee, no contract. Card details required to reserve your plan — no charge until month 2. See the full product for yourself.
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