What Is Care App?
Care App is UK care management software that helps registered care providers manage their day-to-day operations digitally. It covers care planning, medication management (eMAR), staff rostering, timesheets, payroll export, invoice generation, CQC compliance, and staff training — in a single platform accessible from any browser, phone, or tablet.
Care App is a Progressive Web App (PWA), meaning it works on any device without needing an app store download. It is designed for providers of all sizes — from single-location services with a handful of staff to multi-site organisations with hundreds of users.
Who Care App Is For
Care App serves UK care providers registered with the Care Quality Commission (CQC) or operating under equivalent regulatory frameworks. It has dedicated packages for six care settings:
Care App also supports complex care and multi-setting organisations running more than one service type from a single platform.
What Care App Includes
All Care App packages include the following core features. No feature is sold as a separate add-on — the price includes everything listed for that package.
Care Management
- Person-centred digital care plans and risk assessments
- Daily notes, observations, and body maps
- Incident reporting and safeguarding logs
- MCA and DoLS records
- Complaints and feedback management
- My Care Plan Portal (service user read-only access to their own records)
Medication
- Electronic Medication Administration Records (eMAR)
- PRN (as-required) medication protocols
- Controlled drug logs
- Missed-dose and stock alerts
Workforce and Rostering
- Drag-and-drop rota builder with skills matching
- Working Time Regulation (WTR) compliance alerts
- Open-shift bidding and cover management
- GPS and QR code electronic visit verification (EVV)
- Automatic timesheet generation from completed shifts
- Holiday and leave management with accrual tracking
- Staff wellbeing check-ins
- DBS and mandatory training expiry tracking
Finance and Billing
- Invoice generation from rota data
- Split billing for multi-funder supported living packages (local authority, ICB, private top-up)
- Billing packages per client
- Payroll export in Xero CSV and Sage 50 CSV format
- Revenue and P&L reporting per client
- Expense tracking
Compliance and Reporting
- CQC self-assessment and evidence pack
- EVV report for commissioner requirements
- Audit trail across all care records
- Power BI integration and JSON data exports
Staff Development
- Built-in eLearning course builder with lesson creation
- Mandatory training assignment and completion tracking
- Staff recruitment pipeline and applicant tracking
- Appraisals and supervision records
- Policy management with staff acknowledgements
Communication
- Team-wide staff chat
- Family messaging portal
- Real-time push notifications
Pricing
Care App charges per user per month with volume discounts — the more users, the lower the per-user rate. All pricing is published openly. There are no setup fees, no annual contracts, and no add-on modules to buy.
Sector packages (for providers in a specific care setting) start from £12/user/month for supported living, domiciliary, learning disability, and mental health. Residential care and nursing home packages start from £14/user/month.
Generic plans (available across all settings):
| Plan | 1–10 users | 11–20 | 21–30 | 31–40 | 41+ | What's excluded |
|---|---|---|---|---|---|---|
| Starter | £10/user | £8 | £6 | £4 | £3 | Rota, holiday, invoicing |
| Professional | £15/user | £12 | £9 | £6 | £5 | Invoicing, Power BI, eLearning |
| Max | £20/user | £16 | £12 | £8 | £7 | Nothing — full platform |
Full pricing, including sector package tier tables: care-app.uk/packages
How Care App Compares to Alternatives
The main alternatives to Care App in the UK market are Birdie, Nourish, Log my Care, PASS (Person Centred Software), and Access Care. Care App's primary differentiators are:
- Multi-setting coverage — dedicated packages for six care settings in one product. Birdie is primarily built for domiciliary care.
- Transparent per-user pricing — published openly from £10/user/month. Most competitors require a sales call for pricing.
- Split billing included — native support for splitting invoices across multiple funders (local authority, ICB, private) for supported living. Not available in most competitors.
- No annual contracts — month-to-month with no minimum term.
- Built-in eLearning course builder — staff training tools are included, not an add-on.
For head-to-head comparisons: care-app.uk/compare · vs Birdie · vs Nourish · vs Log my Care
Company Information
- Product name: Care App
- Operating company: Inkfinity Print Solutions Ltd
- Registered in: England and Wales
- Data regulation: UK GDPR compliant
- Data hosting: United Kingdom
- ICO registration: 00017970075
- Support email: hello@care-app.uk
Start a Free Trial
Care App offers a 30-day free trial — card details required to reserve your plan, but no charge until month 2. The full product is available during the trial — no features are locked. Setup takes under an hour.
Last updated: May 2026. Pricing and features are subject to change — see care-app.uk/packages for current information.