Care App vs Access Care Planning

In shortAccess Care Planning is a capable care records system from one of the UK's largest software groups, with GP Connect and an offline carer app. Rostering, payroll and invoicing come from a separate Access product, and both carry one-off implementation fees with annual fees paid in advance (from its public G-Cloud pricing). Care App puts care records and the rota, pay preparation and invoicing in one product, from £12 per user per month, monthly, with no setup fee and a free month to try it.

Feature-by-feature comparison

Care App and Access Care Planning across the features UK care providers ask about most.

Feature	Care App	Access Care Planning
Digital care plans	✓ Included, with an AI quality check	✓ Included (editable library)
eMAR (electronic MAR charts)	✓ Included	✓ Included
Daily notes and observations	✓ Included	✓ Included
Risk assessments	✓ Included	Bespoke forms with the form designer
Incident reporting	✓ Included	Separate product (Access Care Compliance)
CQC and regulator compliance tools	✓ Included, with CQC mock inspection and PIR helper	Auditable, time-stamped records
Staff rota and scheduling	✓ Included	Separate product (Access People Planner)
Timesheets and pay preparation	✓ Included	Through People Planner
Invoicing	✓ Included (not the Mental Health edition)	Through People Planner
Split billing (supported living)	✓ Supported Living edition, Professional and Max	✗ Not listed
eLearning and training records	✓ Training records included; course builder on Max	Separate product (eLearning for Care)
Recruitment	✓ Max plan	✗ Not listed
Family portal	✓ Included	✓ Family and funders portal
Visit verification (GPS / QR)	✓ Included	✓ Check-in and out methods
Carer mobile app	✓ Installable web app, any phone; works offline, carers stay signed in, see their own hours	✓ iOS and Android, works offline
NHS integrations (e.g. GP Connect)	Not yet	✓ GP Connect
Published pricing	✓ Yes, from £10/user/month	Price on application; public-sector rates on G-Cloud
Setup fee	✓ None	✗ One-off implementation fee
Contract	✓ Monthly, 30 days' notice, no exit fee; free data export any time	Annual fee paid in advance (G-Cloud)
Free trial	✓ 1 month, self-service	Demo only

The Care App column describes the care setting editions (from £12/user/month); the Starter plan (£10) covers core care records only. See every plan.

From Access Care Planning's own website and public listings, checked October 2026. "Not listed" means we could not find it on their public pages, not that it does not exist. Features and prices change, so please check with Access Care Planning directly. Spotted something out of date? Email hello@care-app.uk and we will correct it.

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Pricing

Care App publishes every price. Here is how the two compare from what each company makes public.

Care App

from £10 / user / month

Starter from £10, care setting editions from £12, cheaper per user as you grow. No setup fee, no annual contract (1 month's notice after the trial). 1-month free trial. Prices exclude VAT. See every price.

Access Care Planning

POA per carer or per bed, yearly

Access's pricing page shows "£POA": an annual cost per carer or per bed, set-up costs and a one-time implementation fee. Its G-Cloud 14 public-sector list: about £10.49 to £11.86 per active employee per month, invoiced yearly in advance, implementation £720 to £4,000, plus a mandatory £187.50 Workspace fee. Rostering (People Planner) is priced separately.

Why providers choose Care App

The differences that matter most when choosing between Care App and Access Care Planning.

Care records and rota in one product

With Care App the rota, timesheets, pay preparation and invoices sit alongside care plans and eMAR. At Access, rostering and billing are a separate product, People Planner, with its own price and implementation.

No implementation fee

Care App has no setup fee: start online and we import your client and staff lists for you. Access lists one-off implementation fees, from £720 to £4,000 on its public-sector price list.

Monthly, not a year in advance

Care App is billed monthly, with 1 month's notice after the trial. Access's G-Cloud terms invoice the annual fee in advance.

Prices on our website

Every Care App price is published. Access shows "£POA" and asks you to book a demo.

Try it yourself for a month

Start a free month online with your own team. Access offers demos and a product tour rather than a self-service trial.

Built for small and medium services

Care App is priced per user with no minimum contract value, so a small service pays for what it uses.

Which is the better fit?

Different tools suit different services. An honest view of where each one is strongest.

Care App suits you if

You want care records and rota, pay and invoicing in one product and one price
You want to start without an implementation fee or annual payment in advance
You run a small or medium service and want published per-user prices
You want to try the full product for a month first

Access Care Planning may suit you better if

GP Connect and NHS integrations matter to you now (Care App does not have these yet)
You already use other Access Group products, such as its HR or finance software
You are a larger or multi-service organisation wanting a big supplier

Moving across from Access Care Planning

Send us your client and staff lists as a spreadsheet, or even typed into an email, and we will import them for you. You can also use Data Import in the app yourself. With the free month you can run both systems side by side before you switch.

Frequently asked questions

Is Access Care Planning the same as Mobizio?

Yes. Access Care Planning was formerly Mobizio, and The Access Group's G2 listing still calls it "Access Care Planning (formerly Mobizio)".

How much does Access Care Planning cost?

Access's pricing page shows "£POA": an annual cost per carer or per bed plus a one-time implementation fee. Its G-Cloud 14 public-sector price list gives about £10.49 to £11.86 per active employee per month, invoiced yearly in advance, with implementation from £720. Care App starts from £12 per user per month for care setting editions with no setup fee; see the packages page.

Does Access Care Planning include rostering?

Rostering, payroll and billing come from a separate Access product, Access People Planner, which integrates with Care Planning and is priced separately. Care App includes the rota, timesheets, pay preparation and invoicing in its care setting editions.

Can I move from Access Care Planning to Care App?

Yes. Send us your client and staff lists as a spreadsheet and we will import them for you, or use Data Import in the app. The free month lets you run both side by side before you switch.

Sources (checked October 2026): Access Care Planning · Access Care Planning pricing · Access Care Planning G-Cloud 14 pricing · Access People Planner G-Cloud 14 pricing. Access Care Planning is a trademark of its owner; this page is Care App's own comparison and is not endorsed by Access Care Planning.