CareLineLive is an all-in-one home care platform with published prices. Care App is all-in-one too, covers care homes and supported living as well as home care, and is monthly with a free month to try it.
Care App and CareLineLive across the features UK care providers ask about most.
| Feature | Care App | CareLineLive |
|---|---|---|
| Digital care plans | ✓ Included, with an AI quality check | ✓ Included |
| eMAR (electronic MAR charts) | ✓ Included | ✓ Included |
| Daily notes and observations | ✓ Included | ✓ Included |
| Risk assessments | ✓ Included | ✓ Included |
| Incident reporting | ✓ Included | ✓ Included |
| CQC and regulator compliance tools | ✓ Included, with CQC mock inspection and PIR helper | ✓ Audits and MOA Benchmarking (app tiers) |
| Staff rota and scheduling | ✓ Included | ✓ Included |
| Timesheets and pay preparation | ✓ Included | ✓ Included |
| Invoicing | ✓ Included (not the Mental Health edition) | ✓ Included |
| Split billing (supported living) | ✓ Supported Living edition, Professional and Max | ✓ Included |
| eLearning and training records | ✓ Training records included; course builder on Max | Training records matrix |
| Recruitment | ✓ Max plan | ✗ Not listed |
| Family portal | ✓ Included | ✓ Care Circle, free |
| Visit verification (GPS / QR) | ✓ Included | ✓ GPS and QR codes |
| Carer mobile app | ✓ Installable web app, any phone; works offline, carers stay signed in, see their own hours | ✓ On the BYOD and managed phone tiers |
| NHS integrations (e.g. GP Connect) | Not yet | ✓ GP Connect |
| Published pricing | ✓ Yes, from £10/user/month | ✓ Yes, per carer per month |
| Setup fee | ✓ None | Onboarding up to £300 |
| Contract | ✓ Monthly, 30 days' notice, no exit fee; free data export any time | Typically 12 months |
| Free trial | ✓ 1 month, self-service | Demo only |
The Care App column describes the care setting editions (from £12/user/month); the Starter plan (£10) covers core care records only. See every plan.
From CareLineLive's own website and public listings, checked October 2026. "Not listed" means we could not find it on their public pages, not that it does not exist. Features and prices change, so please check with CareLineLive directly. Spotted something out of date? Email hello@care-app.uk and we will correct it.
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Care App publishes every price. Here is how the two compare from what each company makes public.
The differences that matter most when choosing between Care App and CareLineLive.
Care App is monthly from the start, with 1 month's notice after the trial and no setup fee. CareLineLive's contracts are typically for 12 months, with onboarding up to £300.
Start a free month online with your own team. CareLineLive offers a free demo rather than a self-service trial.
Care App's care setting editions start at £12 per user per month with the carer app included. CareLineLive's carer app tier is £19.70 per carer. CareLineLive does not charge for office users, so compare both for your own team.
A new or small service pays for the users it has on Care App. CareLineLive has a £120 monthly minimum.
Care App has editions for residential and nursing homes, supported living, learning disability and mental health. CareLineLive focuses on home care.
Care App's Max plan includes recruitment and an eLearning course builder. CareLineLive lists a training records matrix.
Different tools suit different services. An honest view of where each one is strongest.
Send us your client and staff lists as a spreadsheet, or even typed into an email, and we will import them for you. You can also use Data Import in the app yourself. With the free month you can run both systems side by side before you switch.
CareLineLive publishes its prices: eRoster £8.10, Bring Your Own Device £19.70 and fully managed phones £45.00 per carer per month, with a minimum of £120 a month and onboarding up to £300, all excluding VAT. Contracts are typically for 12 months. Care App starts from £12 per user per month for care setting editions; see the packages page.
CareLineLive charges per carer scheduled for more than an hour a week and does not charge for admin users. Care App charges per person who uses the app, office staff included, at a lower rate per user as you grow.
CareLineLive describes itself as home care management software and does not mention residential or nursing homes. Care App has dedicated editions for residential and nursing homes, supported living and home care.
Yes. Send us your client and staff lists as a spreadsheet and we will import them for you, or use Data Import in the app. The free month lets you run both side by side before you switch.
Sources (checked October 2026): CareLineLive pricing · CareLineLive care planning · CareLineLive GP Connect · carelinelive.com. CareLineLive is a trademark of its owner; this page is Care App's own comparison and is not endorsed by CareLineLive.
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