Managers record MCA assessments and DoLS authorisations. Carers can read them on the client's profile.
For managers and carers
Read MCA and DoLS records (carers)
- Open the client from Clients.
- Go to the MCA & DoLS tab.
- Under Current DoLS, read the status, when it was authorised, when it expires and any Conditions attached.
- Under MCA Assessments, read each decision, whether the person has capacity for it, and any Best-interest decision.
During a visit, if an authorised DoLS is in date, the visit screen shows an amber notice, DoLS in place - conditions apply. Open it to read the conditions.
Record an MCA assessment (managers and team leaders)
- In the sidebar, open Care Quality and choose MCA & DoLS.
- On the MCA Assessments tab, press Add MCA.
- Fill in the Decision being assessed, the date, the assessor, the Capacity decision and the Evidence / reasoning.
- Add the Best interest decision and Who was consulted if the person lacks capacity.
- Set a Review date and press Create assessment.
Record a DoLS (managers and team leaders)
- On the DoLS Authorisations tab, press Add DoLS.
- Choose the Status, for example Pending while you wait for a decision.
- Fill in the Application date, Supervising body and Reason / purpose.
- When it is authorised, add the Authorisation date, Expiry date, reference number and Conditions attached.
- Set a Review date and press Create record.
Good to know
- Carers can read these records but cannot add or change them. If something seems wrong or out of date, tell your manager.
- Capacity is decision-specific. One assessment covers one decision.
- The DoLS list shows (Expiring soon) within 30 days of expiry and (Expired) after. An authorised DoLS past its expiry date shows as Expired automatically.
- Care App does not send a notification when a DoLS is about to expire. Check the list regularly and apply for renewal in good time.
Still stuck? Email hello@care-app.uk and tell us which screen you were on. We aim to reply within a few hours.