Timesheets and live visits

See who is on shift right now, and check the timesheets that clocking in and out creates.

For managers

See who is on shift now

In the sidebar, open Rota & Scheduling and choose Live Visits.
Use By Staff to see each carer's progress, or By Client to see each visit as Complete, In progress or Pending.

In the sidebar, open Daily Work and choose Timesheets.
A timesheet is started when a carer clocks in and closed when they clock out. Look for flags such as Late clock-in and Needs review.
Check any Auto Out entries. These are shifts where the carer did not clock out. Use Edit Timesheet Entry to correct the times.
Approve extra time where a carer asked for it. The entry shows the extension awaiting approval with an Approve button.
If someone worked a shift but did not clock in, press Add Entry, or press Generate from Rota to create timesheets for shifts marked Present.
Press Mark as absent for a shift that was not worked.

Payroll uses every completed timesheet that has not been rejected. Check timesheets before you run payroll.
Manually added entries are marked manual.

Watch the guide video: Video 9: Timesheets, shift types and extensions (2:12)

Videos were recorded in September 2026, so a few screens may look slightly different today.

Still stuck? Email hello@care-app.uk and tell us which screen you were on. We aim to reply within a few hours.