CareOS is care software built around properties and tenancies, with a strong supported living module. Care App covers the same core of support plans, shift rotas, eMAR, PBS and MCA/DoLS, with a published price and no annual contract.
Care App and CareOS across the features UK care providers ask about most.
| Feature | Care App | CareOS |
|---|---|---|
| Digital care plans | ✓ Included, with an AI quality check | ✓ Care plans and behaviour support plans |
| eMAR (electronic MAR charts) | ✓ Included | ✓ Shift-based eMAR, stock and controlled drugs |
| Daily notes and observations | ✓ Included | ✓ Included |
| Risk assessments | ✓ Included | ✓ Included |
| Incident reporting | ✓ Included | ✓ Included, linked to PBS |
| CQC and regulator compliance tools | ✓ Included, with CQC mock inspection and PIR helper | ✓ Audit logs, policies, inspector portal |
| Staff rota and scheduling | ✓ Included | ✓ Whole-house shift rotas |
| Timesheets and pay preparation | ✓ Included | Payroll listed; timesheets named for agencies |
| Invoicing | ✓ Included (not the Mental Health edition) | ✓ Funder-aware billing, council exports |
| Split billing (supported living) | ✓ Supported Living edition, Professional and Max | Commissioned vs delivered hours; split billing not named |
| eLearning and training records | ✓ Training records included; course builder on Max | Training matrix |
| Recruitment | ✓ Max plan | ✓ Applicant tracking |
| Family portal | ✓ Included | ✓ Included |
| Visit verification (GPS / QR) | ✓ Included | GPS check-in |
| Carer mobile app | ✓ Installable web app, any phone; works offline, carers stay signed in, see their own hours | ✓ Native app, shared tablet mode |
| NHS integrations (e.g. GP Connect) | Not yet | ✗ Not listed |
| Published pricing | ✓ Yes, from £10/user/month | Home care only; supported living quoted |
| Setup fee | ✓ None | ✓ None |
| Contract | ✓ Monthly, 30 days' notice, no exit fee; free data export any time | 12 months, renews automatically; 50% of remaining fees to leave early |
| Free trial | ✓ 1 month, self-service | ✗ No; 30-day money-back guarantee |
The Care App column describes the care setting editions (from £12/user/month); the Starter plan (£10) covers core care records only. See every plan.
From CareOS's own website and public listings, checked November 2026. "Not listed" means we could not find it on their public pages, not that it does not exist. Features and prices change, so please check with CareOS directly. Spotted something out of date? Email hello@care-app.uk and we will correct it.
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Care App publishes every price. Here is how the two compare from what each company makes public.
The differences that matter most when choosing between Care App and CareOS.
Care App publishes one price per staff user for everyone, from £12 a month. CareOS quotes supported living prices provider by provider.
Care App is monthly with 30 days' notice and no exit fee. CareOS terms typically run 12 months, renew automatically, and charge 50% of the remaining fees to leave early.
Care App has a free month, set up yourself. CareOS offers a demo and a 30-day money-back guarantee instead of a trial.
Care App's Supported Living edition divides each person's invoice between local authority, ICB and private top-up shares. CareOS bills by funder and compares commissioned with delivered hours.
Care App charges per staff user, so the number of people you support does not change the price.
Staff check in with the property's QR code as well as by location. CareOS lists GPS check-in.
Different tools suit different services. An honest view of where each one is strongest.
Send us your client and staff lists as a spreadsheet, or even typed into an email, and we will import them for you. You can also use Data Import in the app yourself. With the free month you can run both systems side by side before you switch.
CareOS does not publish supported living prices; it quotes them. Its published home care price is £10 per client per month on a 12-month term, minimum £100 a month. Care App's Supported Living edition is £12 per staff user per month for the first 10 users, then £10.50, £7.50, £4.50 and £3.50 as the team grows, so 10 staff cost £120 a month and 20 staff £225, before VAT.
CareOS terms typically run 12 months and renew automatically. Ending early needs 60 days' notice and a charge of 50% of the fees that would otherwise have been payable. Care App is monthly with 30 days' notice and no exit fee.
Yes. Behaviour support plans with proactive and reactive strategies, ABC charts, MCA assessments with best interest decisions, and DoLS authorisations with a warning 60 days before one runs out.
Yes. Send us your client and staff lists as a spreadsheet and we will import them, or use Data Import in the app. The free month lets you run both side by side.
Sources (checked November 2026): CareOS supported living · CareOS pricing · CareOS terms and conditions · CareOS FAQ. CareOS is a trademark of its owner; this page is Care App's own comparison and is not endorsed by CareOS.
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