NYMO Care is care home software with a supported living option, priced per home by number of beds. Care App is priced per staff user and adds invoicing, split billing and pay preparation.
Care App and NYMO Care across the features UK care providers ask about most.
| Feature | Care App | NYMO Care |
|---|---|---|
| Digital care plans | ✓ Included, with an AI quality check | ✓ Care and support plans |
| eMAR (electronic MAR charts) | ✓ Included | ✓ Included, with refusals and omissions |
| Daily notes and observations | ✓ Included | ✓ Included |
| Risk assessments | ✓ Included | ✓ Included |
| Incident reporting | ✓ Included | ✓ Included |
| CQC and regulator compliance tools | ✓ Included, with CQC mock inspection and PIR helper | Compliance dashboard; advanced audits from Medium plan |
| Staff rota and scheduling | ✓ Included | Listed for Medium plan and above in the tier list |
| Timesheets and pay preparation | ✓ Included | Clock-in and attendance; no payroll listed |
| Invoicing | ✓ Included (not the Mental Health edition) | ✗ Not listed |
| Split billing (supported living) | ✓ Supported Living edition, Professional and Max | ✗ Not listed |
| eLearning and training records | ✓ Training records included; course builder on Max | Training records |
| Recruitment | ✓ Max plan | ✗ Not listed |
| Family portal | ✓ Included | ✓ Included |
| Visit verification (GPS / QR) | ✓ Included | Check-in and out; method not stated |
| Carer mobile app | ✓ Installable web app, any phone; works offline, carers stay signed in, see their own hours | ✓ Included |
| NHS integrations (e.g. GP Connect) | Not yet | ✓ GP Connect (read only, England) |
| Published pricing | ✓ Yes, from £10/user/month | ✓ £199 / £349 / £499 a month by beds |
| Setup fee | ✓ None | ✓ None |
| Contract | ✓ Monthly, 30 days' notice, no exit fee; free data export any time | Not published |
| Free trial | ✓ 1 month, self-service | ✗ Not listed; demo only |
The Care App column describes the care setting editions (from £12/user/month); the Starter plan (£10) covers core care records only. See every plan.
From NYMO Care's own website and public listings, checked November 2026. "Not listed" means we could not find it on their public pages, not that it does not exist. Features and prices change, so please check with NYMO Care directly. Spotted something out of date? Email hello@care-app.uk and we will correct it.
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Related: Supported living software · Residential care home software · Best care management software in the UK
Care App publishes every price. Here is how the two compare from what each company makes public.
The differences that matter most when choosing between Care App and NYMO Care.
Care App creates invoices, and the Supported Living edition splits each person's bill between funders. NYMO does not list invoicing.
Care App turns timesheets into pay figures for your payroll. NYMO lists clock-in and attendance, not payroll.
The rota is part of every Care App care setting edition. NYMO's tier list puts rostering in the Medium plan and above.
A supported living service with 10 staff pays £120 a month on Care App, against £199 for NYMO's smallest plan.
Care App has a free month, set up yourself. NYMO offers a demo.
Care App is monthly with 30 days' notice and no exit fee, written down before you sign up.
Different tools suit different services. An honest view of where each one is strongest.
Send us your client and staff lists as a spreadsheet, or even typed into an email, and we will import them for you. You can also use Data Import in the app yourself. With the free month you can run both systems side by side before you switch.
NYMO publishes prices by beds: £199 a month up to 20 beds, £349 for 20 to 50 and £499 above, with unlimited staff accounts. Care App charges per staff user on a graduated scale: 10 staff £120 a month, 20 staff £225, 30 staff £300, before VAT. Care App costs less for small teams; from about 18 staff in a home of up to 20 beds, NYMO's £199 Small Home price works out lower, and from about 41 staff so does its £349 Medium price.
We could not find invoicing, split billing or payroll on NYMO's website. Care App includes invoicing on every care setting edition except Mental Health, with split billing on the Supported Living edition.
Not yet. NYMO lists a read-only GP Connect link for eligible providers in England.
Yes. Send us your client and staff lists as a spreadsheet and we will import them, or use Data Import in the app.
Sources (checked November 2026): NYMO Care pricing · NYMO Care supported living · NYMO Care features · NYMO Care GP Connect. NYMO Care is a trademark of its owner; this page is Care App's own comparison and is not endorsed by NYMO Care.
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